We selected Rena as our agent after speaking to several in the area based on her responsiveness, knowledge, and candidness. She did not let us down. We were handling the sale of our condo from another state, so Rena had to go above and beyond in several ways when we were not local to handle things. Up front, she provided us a candid assessment of what it would take to get it sold, some of which we didn’t want to hear but it was the truth. This included kicking out our renter to get it sold. She even worked with the renter when we could not to manage some of the move out and inspection, key hand-offs, etc. While the property was showing, she did her best to seek input from the other agents regarding competitiveness of our unit in a building full of units for sale. This help us set an adjusted price that we believed was the best we could do to get it off the market reasonably quickly. Once we had an offer, she fought for us to bring it more in line with reasonable terms, dealing with a fairly difficult buyer’s agent. At closing, she went to bat for us again, making sure one final issue they had with the closing walkthrough was addressed and closing wasn’t delayed any further. While not everything went perfectly, we were certainly not the ideal customers either, dealing with the sale from 500 miles away. I would recommend Rena to others looking to sell their property.
Dan & Holly Giles